Below are some of the most frequently asked questions about space camp. If you still have questions regarding space camp, please do not hesitate to contact us.
Is the curriculum the same every week?
No. This year we will be offering summer camps with two distinct themes. This will allow you to register your child for two consecutive two weeks. Themes will be ‘Journey to Mars’ and ‘Journey through Universe’.
Are space camp staff trained?
Yes, counselors are certified in First Aid and CPR Level C. The counselors and instructors go through mandatory training and have to provide a police check.
What age/grade group should I choose?
There will be two options to choose from, Group A: Grade 4/5/6 and Group B: Grade 7/8. Please chose the group based on the grade your child will enter in September 2017.
If it is raining, where do I drop off or pick up my child?
In case of bad weather, the campers have to be dropped off and picked up from Room 26 in the Physics and Astronomy Building (PAB) on the campus of Western University.
Where can I park when I have to drop off or pick up my child?
For visitor parking information, please visit UWO Parking.
Will lunch be provided?
Lunch is not provided to the campers. Campers are responsible for bringing their own lunch, snacks and beverages. Campers will not be allowed to buy their own lunch. To be an all-inclusive environment, we request that campers do not bring foods that contain peanuts (e.g. peanut butter, chocolate bars containing peanuts, etc.).
My child needs regular medications, what is the procedure to ensure my child will get his/her medications?
Please indicate this on the registration form. We will contact you to complete additional forms with the necessary information.
Can I ask a friend to pick up my child?
Only authorized personnel (with a valid ID) will be allowed to pick up campers. Please list all authorized personnel on the registration form. Campers are not allowed to sign out themselves. Camp Staff will sign each camper in at the start of the day and sign out each camper at the end of the day.
Is there an extended care option I can opt in?
Yes, early drop-off between 8:00 and 8:45 am is available for an extra $25.00 a week. Late pick-up is also available between 4:15 and 5.00 pm for an extra $25.00 a week. Supervision is not available beyond 5:00 pm. A $20.00 fee will be applied to your account for each additional 30 minutes beyond the pick-up time.
If I know I am going to be late and if I call ahead of time, will I be charged?
Yes, if the child is not registered for extended care and is picked up after 4:15pm $20.00 for each additional 30 minutes will be applied to your account. It is important to let us know that you will be late so that the camper has the knowledge of the situation and expects you to pick them up at a certain time. You can either call us at 519-611-2111 ex 88508 or email us email@example.com to inform us about the pick up time.
If my child is sick (fever, rash, flu, vomiting or diarrhea), can they come to the camp?
For safety and health of all, campers who are sick will not be allowed to participate. A full refund will be issued for withdrawals due to medical reasons, with appropriate medical documentation (doctor’s note) provided.
What is the cancellation policy?
All cancellation and refunds request must be sent via e-mail to firstname.lastname@example.org two weeks prior to the camp’s start date.
No refunds will be issued if the request is made in less than two weeks of the start date of the camp.
A 15% non-refundable administration fee is applied to any and all cancellations.
There are no refunds issued for the days during which your child is not present during the registered days.
If you choose to modify the attendance details, including the week or the age group, the request must be submitted in writing two weeks prior to the camp’s start date. In this instance, a $15.00 change fee will be administered to your account.
In all circumstances, a full refund will be issued for withdrawals due to medical reasons, with appropriate medical documentation (doctor’s note) provided.
No refunds will be made in the event of university closure.